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Customer Support & Service is a very important & key function at CMC Machinery. No wonder, that CMC Machinery has retained customers over the years & enjoys a very high market share.
CMC Machinery’s support starts the day a customer requests for product information. Right from the selection of the appropriate technology & the equipment, CMC Machinery will accompany the customer through the installation & efficient use of its machines. Customers can bring in products to try out on CMC Machinery’s various equipment (subject to availability) & choose the appropriate solution based on consultation with the CMC Machinery support team.
With the use of any equipment, maintenance is of utmost importance & CMC Machinery provides the right support, training & tools to its Customers. In the event, a CMC Machinery technician is required, we have a pool of highly trained engineers & associates who will be glad to help you.
CMC Machinery offers a global support network for all its Customers. Training of customer’s representatives is also something that CMC Machinery regularly offers.
CMC Machinery represents market leading companies for the various equipment that it supplies.
The Test Laboratory at our CMC Machinery LLC. NJ 08540, USA is available to customers for carrying out test of equipment available in the laboratory. Please do write to us at salesusa@cmcmach.com for organizing a demonstration of one of our equipment. Please do note that this is subject to availability of equipment in the facility.
CMC Machinery continuously works with its customers & brings this feedback to its principals, thereby making the equipment & features more in line with customer requirements.
Please contact us for further details on how we can help you produce your products more efficiently & effectively.
CMC Machinery Service is available around the clock & usually, we are able to provide support, if it becomes necessary, within 24 hours. The support may be in the form of telephonic guidance, parts or service, based on the availability of parts & personnel.
Apart from the availability of trained technicians & spare parts, CMC Machinery also offers various other services such as Installation & Commissioning, Calibration of Equipment, and Qualification & Validation.
For already installed equipment, CMC Machinery does have a wide offering of Maintenance Services as well as reconditioning of specific equipment.